SERVICES
All-round consultancy and constant attention to customer satisfaction.
SOFTWARE
Applications with a
high degree of
customization.
INFRASTRUCTURES
Web servers, data storage, cloud computing.
SECURITY
Innovative resources for the safeguard of data.
Certified Company
UNI EN ISO 9001
To get an overview of our services, our brochure is available in pdf format.
HANDLING OF HELP-DESK TICKET
In order to improve the standard of quality of the services offered and in
particular for processes relating to the handling of requests for technical,
administrative and commercial assistance, a new on-line assistance service is
operative, which will replace the traditional system of phone requests adopted
to date.
To access the Ticket service, connect with » helpdesk.csigroup.it
The tickets will be processed following a priority as chosen in the assistance
contract.
Technical support by phone, always subject to the opening of a ticket,
will be limited to problems for which discussion by phone is required.
Our commercial area is at your disposal for any clarification and information as to
the various types of standard and customized assistance agreements
REMOTE SUPPORT
The
purpose of this service is to provide assistance for software and systems
problems that cannot be handled by phone, by carrying out technical assistance
via remote control on the User’s workstations.
Operational headquarters in Puglia in the centre of Casarano (Lecce province), Viale F. Ferrari 43/F
+ 40° 1' 0.87" N
+ 18° 9' 40.03" E